Terms of use

Welcome to www.turntohelp.com.au (the “Site”). This Site is owned and operated by Indivior Pty Ltd (ABN 22 169 280 102) of Pod B.02, Level 3, 78 Waterloo Road, Macquarie Park NSW 2113, Australia (“Indivior”).

Please read these Terms of Use carefully before using the Site as by using the Site, you acknowledge that you have read, understood and agree to comply with them. If you do not agree to the Terms of Use, you must not use the Site.

Indivior may amend the Terms of Use in the future and if we do we will post the changes on this page so please check back from time to time. Any amendments to the Terms of Use will take effect as soon as they are posted to the Site. By continuing to use the Site you agree to be bound by the Terms of Use as updated from time to time.


The Site is for educational purposes only and provides information about opioid painkiller dependence. The content of this Site is not intended to be comprehensive and should not be construed as an alternative to medical advice from your doctor or other qualified health care provider and should not be relied on as the basis for any decision or action. You are responsible for determining the validity, quality and relevance of any information or material on the Site and to seek appropriate independent medical advice before acting or relying on any of it to ensure that it meets your particular requirements. Although Indivior uses its best endeavours to confirm the accuracy of the information published on the Site, Indivior does not guarantee the accuracy of any information supplied by third parties. You may report any error or omission in any information on the Site by contacting us at (02) 9025 0200.

Content and limitation of liability

The Site and its content are intended to comply with Australian laws. Although the information on this website is accessible to users outside of Australia, it is intended for use by Australian residents only. Other countries may have laws and regulatory requirements that differ from those in Australia.

Nothing in these Terms of Use, excludes or modifies or purports to limit, exclude or modify any statutory consumer guarantees or any implied condition or warranty the exclusion of which from these Terms of Use would contravene any statute or cause any part of these Terms of Use to be void (“Non-Excludable Guarantees”). Subject to the limitations in the preceding sentence Indivior disclaims all warranties, express or implied by statute, general law or custom to the fullest extent permitted by law. Except for liability in relation to a Non Excludable Guarantee, Indivior (including its officers, employees and agents and any party involved in creating, producing and delivering the Site) excludes all liability whether arising in tort (including without limitation negligence), contract or otherwise, for any personal injury, death or any other loss, damage or cost whatsoever (including without limitation loss of opportunity or loss of profits), whether direct, indirect, special or consequential, arising in any way out of reliance and/or use of the content of the Site, use of or inability to use the Site or any errors or omissions in the content. This limitation includes loss or damage caused through the downloading of viruses that may affect your computer equipment, programs or data.


Indivior respects the privacy of the Site users. Indivior collects your personal information when you use the Site in order to provide you with information that may be of interest to you or improve our services. If you do not provide your personal information, we may not be able to fulfil your requests or provide our services to you. Indivior may disclose your personal information for storage and processing to its related companies located overseas in the United States and Europe. Please read our Privacy Policy for an explanation of your rights and the basis on which we may use any personal data that is disclosed to us via the Site. Our Privacy Policy contains information about how you may access or correct your information or make a privacy related complaint and how we will deal with such a complaint.

Cookies may be used on the Site to gather data in relation to this Site and you consent to the use of cookies on the Site for this purpose (although you may be able to disable cookies on your web browser).


The Site may include links operated by third parties over whom we have no control. Indivior is not responsible and accepts no liability for any information or opinion contained on third party websites and it is for each individual to evaluate the accuracy and completeness of third party website content. Subject to any Non-Excludable Guarantees, Indivior disclaims all warranties, express or implied, as to the accuracy, value, legality or otherwise of any materials or information contained on third party websites and will not be liable for any loss or damage that may arise from your use of these third-party websites. You should carefully review the terms of use and privacy policies of all third party websites that you visit.

Intellectual property

Indivior is the owner of all intellectual property in the Site including (without limitation) the copyright in all images, text, artworks and any other copyright material appearing on the Site. Any use including (without limitation) reproduction, distribution, display, posting or transmission of any part of the Site in any form is prohibited without the prior written consent of Indivior (except as stated below).

You may print, download and copy the information on this Site for your own personal and non-commercial use, but must acknowledge the Site as the source of the information and include the copyright statement “© Indivior Pty Ltd, all rights reserved”. No other use of the information on this Site is permitted.

The names, logos, and slogans appearing on the Site are the trade names or trade marks of Indivior and may not be used without prior consent of Indivior.


These Terms of Use and your use of the Site shall be governed by and construed in accordance with the laws of New South Wales, Australia. The New South Wales courts shall have exclusive jurisdiction over any disputes arising in connection with the Site or these Terms of Use.


To the extent that any provisions of these Terms of Use are held to be illegal, invalid or unenforceable, then such provisions shall be severed and deleted with affecting the enforceability of the remaining provisions.

Your access to the Site may be terminated at any time without notice, for any reason in Indivior’s sole discretion, including for breach of these Terms of Use. Where your access to this Site is terminated, all disclaimers and limitations of liability set out in these Terms of Use will survive.